Get in line using your mobile phone by scanning a QR code, or from a mobile friendly website. Have your ticket texted to you and receive real-time updates on your place in line.
Meet customers where they are and allow them the freedom to check-in on their own mobile device.
With a Virtual Ticket assigned to them the customer can wait wherever they want and wait for their turn.
Customer gets updates on wait time, their place in line, and when it's their turn so they can stay completely informed.
By using their own device, you are creating a touchless experience that customers can appreciate.
Using their mobile phone or computer, customers select the correct service and check-in to the virtual queue via your website, or by scanning a QR code. Then they receive a virtual ticket for their place in line.
Now that the customer is securely in line and waiting to be seen, they can keep tabs on their place in line and receive real-time updates. Since they are likely off-site this will be through text message, or mobile notifications. However, these updates are also available on the TV and audibly in the lobby.
Customers receive real-time updates on their queue status and estimated wait time. When it is time, the customer is notified that it is their turn and where to go. Since they are likely waiting off-site this notification will be through text message, or mobile notification. However, it can be audible, or visual (TV).
You can't manage what you don't measure! You can monitor your locations in real-time, or pull historic reports. NEMO-Q provides powerful analytics on everything we can track. Some examples include wait-time, service times, peaks and valleys, employee productivity and waste time. Even compare your locations side by side.
Showcasing the key aspects of our mobile queuing software.
Our system keeps customers updated on their queue status in real time through SMS, email, or mobile app notifications.
Easily set up and manage queues for appointments, walk-ins, or virtual services, tailored to your needs.
Access detailed analytics to track performance, identify trends, and make data-driven improvements.
Enable customers to wait remotely, monitor their progress in real-time, and receive notifications when their turn arrives.
Enable customers to check in via mobile device, or online portal, streamlining the check-in process.
Provide customers with regular updates on their wait times and queue status through automated notifications.
Organize the waitlist, move, forward, and reassign customers, and categorize service lines with ease.
Display availability online, receive real-time appointment changes, and send automated reminders for upcoming bookings.
Can be integrated with other business systems, such as CRM or POS, for a seamless customer experience.
Manage customer flow in retail environments, reducing wait times and improving the shopping experience.
Enhance patient experience by efficiently managing queues in healthcare facilities, reducing wait times and improving service delivery.
Improve efficiency in government offices by streamlining the process of managing citizen queues, ensuring timely service.
Streamline student services and reduce wait times in educational institutions.
Enhance member experience in banks and financial institutions by managing queues effectively.
We offer a range of pricing plans to suit different needs and budgets. Our transparent pricing ensures you get the best value for your investment.
Sign up today, request a demo, or contact our sales team for more information.
